Business operating system

Operational Systems of Your Company

For future expansion and contraction, each business operating system component must be scalable. The following are the ingredients:

• business processes
• Procedures
• Knowledgebase
• Workflows
• Strategies
• Roles and Skills
• Structure
• Automation

Business processes

A business process is a sequence of steps executed by stakeholders to achieve a clear goal. Each step in a business process implies a task allocated to a participant. Several related concepts, such as business process management, process automation, and so on, are based on it. Examples of business processes can include how to onboard team members/employees, onboarding clients, creating services, advertising, delivering products, sales and more.

Procedures

Written instructions for completing a job or task in an organization can be found in a work procedure. Due to a lack of progress in the economy, unfinished work processes might produce many issues. Keeping track of procedures on how processes work is part of the business operating system. Procedures can be stored in a public or private knowledgebase.

Knowledgebase

In the digital age, a knowledge base is a self-service site where anyone may look up answers to queries or difficulties they may be experiencing. The knowledgebase can be available to the public or used for a team’s private access. Like an intranet or website for an organization, it has all of the processes and procedures of how to run the business or certain job descriptions.

Workflow

Workflows are repeatable processes with a set number of actions that must be completed in a specific order to be considered a business process. Think of it as a continuous workstream, from beginning to end. You can ensure that critical procedures are carried out correctly and that time is saved using workflows. Workflows can make up any part of a company’s business operating system and are stored in the knowledgebase.

Strategies

A business operating system will also include the organization’s strategies and individual strategic plans for each department within the company.

Mission and vision

Mission and vision statements and strategic planning are among the most commonly utilized tools, and they constantly receive high marks for their usefulness. Defining the company’s business, its values, its goals, and how it plans to achieve those goals is the purpose of a Mission Statement. The company’s desired future position is described in a Vision Statement. Elements from both the Mission and Vision Statements can be blended to produce a statement of the company’s goals and objectives. However, the two names are occasionally used synonymously.

How does the Mission and Vision work

Senior executives are frequently tasked with crafting the company’s broad Mission and Vision statements. There may be statements written by other managers at different levels for their divisions or business divisions. To ensure the success of a project, managers must Be interviewing employees, suppliers, and customers, to best learn about the company’s values, strategy, and vision for the future. The goals should be measurable, the approach should be actionable, and the vision achievable. Clear, concise, and exact language should convey the message.

Assign Roles and Responsibilities

Making the connection between job duties and relevant abilities will help you understand how the organization functions. You can estimate which talents are needed for a certain job and build a skill evaluation for current, successful personnel. With this test, you may determine if your expected abilities match the job’s requirements and identify any additional talents you might need to succeed in the profession. If an employee leaves or is promoted, it can be easier to find a replacement if their talents are aligned with their new position.

The following are examples of well-matched abilities:

• Hard skills, such as professional talents like software knowledge or foreign language competence
• Being a good team player, organized, and friends are examples of soft talents. To help our foreign executives with their emails, meetings, and speeches, we’re looking for a friendly, organized translator fluent in English and Japanese. People who are fluent in both American and Japanese culture and have experience working in an international business setting are ideal candidates for this position.
• Once roles and responsibilities are defined, job descriptions, processes and procedures for those roles are created and stored with the internal knowledgebase.

Structure

A company’s organization structure must be considered when developing its business operating system. Processes must conform to the predetermined structure if a structure is constructed first. This reduces the company’s ability to adapt and meet the demands of its consumers and its own commercial objectives. Finalizing the structure shouldn’t be too difficult if the other four sections have been well specified. After implementing all of the processes and systems that are necessary to run an organization, you’ll see the structure emerge. With how fast technology is growing, having your business operating system structure in place and documented within its knowledgebase additionally allows your organization to adapt and change faster with the speed of change within the marketplace.

Automation

When a business operating system structure, process, procedures, and documentation have been created, and everything is working smoothly, the company is ready to explore automation. Automation is the use of technology to reduce the amount of time and effort required to perform routine tasks and activities. Automation can start within the organization using Productivity Apps like Clickup, Asan, Trello, Jira, etc and can also start within human resources, information technology, accounting, and other departments within the structure of the company. 

Business rule management (BRM) and business process management (BPM) can be used as the needs of the company change. When confronted with the complexity of automation details, and the need to alter the way processes are seen and controlled, these methodologies are used as a company grows, scales and matures.